Global IT Device Management & Lifecycle Automation

Provision. Monitor. Resolve.

Rayda gives global teams one place to manage the technology behind their workforce, from the first day to the last.

Book a Demo See how it works

Acme Inc. / Fleet overview

Search devices, people, issues⌘K

Good morning, Alex

Your fleet across 18 countries, right now.

Devices

247

Countries

Issues

Compliant

98%

Live activity now

New hire

Maya ChenProduct Designer, Singapore

MacBook Pro 14" M4, 32 GB

Provision

Configured

Delivered

Telemetry signal

Maya ChenMacBook Pro 14" · Singapore

Device health decliningBattery cycle count high, disk at 94%, two failed OS updates.Action recommended

Resolve

Resolve handled the issue.Cleared 41 GB of cache, retried the OS update, scheduled a battery replacement with the Singapore partner.

No ticket raisedMaya notified4 min

Recent provisioning Last 7 days

Adaeze Okafor

Lagos · ThinkPad X1

Delivered

Lucas Silva

São Paulo · MacBook Air

Configuring

Emeka Mwangi

Nairobi · Dell Latitude

Delivered

Hana Kowalski

Berlin · MacBook Pro 16"

Retrieval

Maya's device is healthy again. Resolved without a ticket.

Trusted by IT teams at fast-growing companies worldwide

Replace Spreadsheets, Slack & Shipping Portals With One IT Platform

A new hire starts Monday.Where's their device?

A device falls out of compliance.Who knows?

An employee needs IT support.Who handles it?

Someone leaves the company.Where's the laptop?

Rayda connects all four.

One platform for the entire IT lifecycle.

01 / PROVISIONING

Global Employee Device Provisioning & Onboarding

Provision the right technology for every employee, wherever they work.

From procurement and configuration to delivery, retrieval and retirement, Rayda manages the physical lifecycle of your IT environment.

Procure globally

Source devices and equipment across 170+ countries.

Configure before delivery

Devices arrive ready for your employee and your IT environment.

Automate onboarding

Connect employee events to device provisioning workflows.

Retrieve and retire

Recover devices when employees leave, then wipe, store, redeploy or retire them.

Explore Provisioning

HRISWorkday event received

New employeeMaya Chen, Singapore, starts 14 Oct

RaydaMatched to the Design kit policy

Device sourcedMacBook Pro 14", local partner

ConfiguredEnrolled in Jamf, apps installed

DeliveredSigned for at 09:12, day before start

Employee readyMaya logs in on day one

02 / TELEMETRY

IT Asset Visibility & Device Monitoring

Your devices are constantly telling you something.

Telemetry turns those signals into visibility across device health, software, compliance and provisioning.

Device health

Understand device performance, condition and lifecycle signals before they become bigger problems.

Software

Know what's installed, what's missing and what your environment is running.

Compliance

See whether devices meet the policies and requirements you've set.

Provisioning support

Know whether employees have the technology, configuration and software they need to work.

From "Where is the device?" to "What is happening with it?"

Fleet health, last 30 days247 devices reporting · 18 countries

Live

Healthy+4

221devices

Attention−2

19devices

Software gaps+3

14missing apps

Out of policy−1

5devices

03 / RESOLVE

AI + Human IT Support & Device Issue Resolution

Not every IT problem needs a person. Not every IT problem should be left to AI. Resolve brings both together.

AI handles the repetitive work, surfaces what matters and moves issues toward resolution. Your people step in where context, judgment and expertise matter.

AI that acts

Move beyond answering questions. Automate the operational work behind them.

Human when it matters

Escalate complex issues to the people who can actually solve them.

From signal to resolution

Connect what's happening in your IT environment to what needs to happen next.

AI handles the routine. Humans handle the exceptional. Rayda connects both.

Lucas Silva · São PauloMy MacBook keeps dropping off the VPN since the update this morning. I have a client call at 2.

ResolveI can see the VPN profile on your device is from before the update. Pushing the new profile and restarting the service now.Acting on device

ResolveDone. The tunnel has been stable for 3 minutes. One thing I can't fix from here: your Wi-Fi card is logging hardware errors. I've looped in Dana.

VPN profile replaced
Service restarted
Connection verified

Escalated to a human

Dana Adeyemi · IT, AcmeHey Lucas, Resolve passed me the logs. That card is on its way out. I've booked a swap at our São Paulo partner for Thursday and a loaner for your call today.Resolved

End-to-End Employee Device Lifecycle Management

PROVISION

Device Provisioning

TELEMETRY

Device Monitoring

RESOLVE

Issue Resolution

One continuous IT operation.

Global Device Management Across 170+ Countries

Local sourcing.Local delivery.Local retrieval.

Lagos

London

São Paulo

Singapore

Berlin

New York

Nairobi

Manila

Your employees can work anywhere. Your IT operation can too.

Rayda's global infrastructure is designed around local sourcing and retrieval rather than simply moving devices across borders.

Explore Global Coverage

Reduce Manual IT Work With Automated Device Operations

Automated IT Workflows

Automate repetitive IT workflows.

New hire detected
Kit matched and ordered
Enrolled in Jamf
Delivered before day one

on hris.new_hire(employee) {  kit = policy.match(employee.role)  order = procure(kit, employee.country)  mdm.enrol(order.device, "jamf")  ship(order, before: employee.start)}